Tiyatro Bizbize
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KVKK Disclosure

For membership and ticket transactions through this platform, your personal data is processed by:

  • Enjoyvent Etkinlik Biletleme ve Teknoloji A.Ş. ("Enjoyvent")
  • Bizbize Sahne Sanatları San. Ve Tic. Ltd. Şti. (the "Business")

each acting independently as a data controller.

1. Data Controllers

1.1 Enjoyvent

Enjoyvent Etkinlik Biletleme ve Teknoloji A.Ş.
Address: Yeşilce Mah. Destegül Sok. No: 1/1 D: 3 Kağıthane İstanbul 34245
Email: [email protected]
Web: enjoyvent.com

1.2 Business

Bizbize Sahne Sanatları San. Ve Tic. Ltd. Şti.
Address: Zafer Mah. Kumrulu Sok. Saray Iş Merk. No: 2 D: 33 Bahçelievler / İstanbul
Email: [email protected]

2. Categories of Personal Data Processed

Your personal data may be processed within the following categories:

a) Identity Information

  • First name
  • Last name
  • Gender
  • Date of birth

b) Contact Information

  • Mobile phone number
  • Email address

c) Location Information

  • Province
  • District
  • Latitude
  • Longitude

(Location data is processed only with your explicit consent.)

d) Membership and Transaction Information

  • Membership creation date
  • Account information
  • Tickets purchased
  • Order and transaction history
  • Refund/exchange records
  • Session and login/logout information
  • QR / ticket verification information

e) Financial Data

  • Payment method
  • Billing information
  • Billing address
  • Transaction amount
  • Payment transaction reference numbers

(Note: Card information is stored by payment institutions.)

f) Device and Usage Information

  • IP address
  • Browser information
  • Device type
  • Operating system
  • Application version
  • Log records
  • Cookie data
  • Browsing and usage activity

g) Marketing Data

  • Areas of interest
  • Preferred event and activity categories
  • Campaign participation information
  • Referral / invitation information
  • Commercial-message consent status
  • Cookie and ad preference information

h) Request and Complaint Data

  • Call-center records
  • Support messages
  • Request and complaint contents
  • Feedback records

Your personal data is processed in a manner that is connected to, limited to, and proportionate with the processing purpose.

3. Purposes of Processing Personal Data

3.1 By Enjoyvent

  • Creating memberships and managing the platform
  • Carrying out ticket sales, refunds, and exchanges
  • Executing payment transactions
  • Providing the technical infrastructure
  • Ensuring platform security
  • Fulfilling legal obligations
  • Marketing and campaign communications, where you have given explicit consent

3.2 By the Business

  • Organising and running the event or activity
  • Verifying and admitting attendees
  • Sending operational event or activity notifications
  • Building participant lists
  • Marketing and campaign communications, where you have given explicit consent

Enjoyvent and the Business do not send commercial electronic messages on each other's behalf.

4. Method and Legal Bases of Collection

Your personal data is collected automatically through:

  • The website
  • The mobile application
  • The call center
  • Electronic forms
  • Cookies and similar digital technologies

Legal bases:

  • Establishment and performance of a contract (KVKK art. 5/2-c)
  • Compliance with a legal obligation (art. 5/2-ç)
  • Establishment, exercise, or protection of a right (art. 5/2-e)
  • Legitimate interests (art. 5/2-f)
  • Explicit consent (commercial messages, location data, etc.)

5. Transfer of Personal Data

Your personal data may be transferred to:

  • Payment institutions and banks
  • Technical infrastructure and hosting service providers
  • SMS and email service providers
  • Authorised public institutions and bodies

under Articles 8 and 9 of the KVKK, with the necessary security measures applied.

The participant information needed to enable participation in the event or activity is shared with the Business.

If you give explicit consent, your contact information may be used by the relevant data controller for marketing purposes.

6. Cross-Border Transfers

Where the technical infrastructure and cloud service providers used are located abroad, your personal data may be transferred abroad in accordance with Article 9 of the KVKK, with appropriate security measures applied.

7. Your Rights Under the KVKK

You may exercise your rights under Article 11 of the KVKK via:

8. How to Submit an Application

You may submit your requests regarding your rights:

  • In writing
  • Via a registered electronic address (KEP)
  • Or, together with documents proving your identity, to the relevant data controller

in accordance with the Turkish Communiqué on Application Procedures and Principles under the KVKK.

Applications are addressed within 30 days at the latest.